Terms of service

1. General provisions

1.1. The rules apply when purchasing Goods at www. sweater4weather.com seller is an inidividual person  registered and operating in the Republic of Lithuania, legal entity code  registered office address 

Data about the Seller are collected and stored in the Register of Legal Entities, the registry manager is the State Company Register Center.

1.2. These rules for the purchase and sale of goods (hereinafter - the Rules) are a legal document binding on the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods by e-mail. in the store.

1.3. The seller reserves the right to change, amend or add to the rules at any time, taking into account the requirements set by legal acts. The buyer is informed by e-mail. on the store's website. When the buyer is shopping by e-mail the store applies the Rules valid at the time of placing the order.

1.4. Buy e-mail the store has the right to:

1.4.1. able-bodied natural persons, i.e. persons who have reached the age of majority, whose capacity is not limited by court order;

1.4.2. minors between the ages of 14 and 18, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;

1.4.3. legal entities;

1.5. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer creates a basket of goods and pays for it.

2. Protection of personal data.

2.1. Order goods by e-mail in the store, the Buyer can:

2.1.1. by registering in this e-mail in the store and entering the data requested during registration;

2.1.2. without registering in this e-mail in the store.

2.2. The Buyer, when ordering goods in the ways provided for in clause 2.1 of the rules, must specify the personal data of the Buyer necessary for the proper fulfillment of the goods order in the relevant information fields provided by the Seller: name, surname, delivery address of the goods, telephone number and e-mail address. postal address.

2.3. The buyer, registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login data to anyone.

3. Buyer's rights and obligations.

3.1. The buyer has the right to buy goods by e-mail. in the store of these Rules and other articles of this e-mail according to the procedure specified in the store information sections.

3.2. The buyer has the right to refuse the goods purchase - sales contract with e. store, notifying the Seller about this in writing (by e-mail, indicating the desired return of the product and its order number) no later than within 14 (fourteen) days from the day of delivery of the item, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania

3.3. The Buyer can exercise the right provided for in point 3.2 of the Rules only if the product has not been damaged or its appearance has not changed substantially, and it has not been used.

3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.

3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them.

3.6. The buyer undertakes not to transfer his login data to third parties.

3.7. The buyer using e-mail store, agrees with these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

4. Seller's rights and obligations.

4.1. The seller undertakes to provide all conditions for the proper use of e-mail by the buyer. services provided by the store.

4.2. If the Buyer tries to harm the Seller's e-mail for the stability and security of the store's work or violates its obligations, the Seller has the right to limit or suspend the Buyer's ability to use e-mail immediately and without warning. store or, in exceptional cases, cancel the Buyer's registration.

4.3. The Seller undertakes to respect the Buyer's privacy right to the Buyer's personal information specified in the e-mail. in the store registration form.

4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.

5. Ordering goods, prices, payment procedure, deadlines.

5.1. email In the store, the Buyer can buy 24 hours a day, 7 days a week.

5.2. The contract is considered concluded from the moment when the Buyer creates a basket of goods and pays for it, and after receiving the order, the Seller confirms it - sends a confirmation letter to the e-mail specified by the Buyer. by post

5.3. Product prices e-mail in the store and in the formed order are indicated in euros, including VAT.

5.4. The buyer pays for the goods in one of the following ways:

5.4.1. Settlement using the electronic banking system;

5.4.2. Payment by advance bank transfer.

5.5. The buyer undertakes to pay for the goods immediately. Only after receiving the payment for the goods, the formation of the goods parcel begins and the calculation of the delivery term of the goods begins.

6. Delivery of goods.

6.1. The buyer, who has chosen the delivery service during the order, undertakes to indicate the exact place of delivery of the goods.

6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to claim

6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).

6.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the required goods in stock and the Buyer is informed of the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.

6.5. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller's control.

6.6. The buyer must in all cases immediately inform the seller if the package is delivered in damaged or otherwise damaged packaging, if the package contains unordered goods or the wrong quantity of them, incomplete product set.

6.7. In all cases, if the buyer notices any damage to the package during delivery, he must indicate the comments in the package delivery document provided by the courier or draw up a separate document regarding these violations. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is released from responsibility towards the Buyer for product damage related to packaging damage, which the Buyer did not note in the courier's delivery document.

7. Product quality, guarantees.

7.1. Each e-mail the details of the product sold in the store are generally indicated in the product description attached to each product.

7.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

7.3. The goods for sale are intended for the market of the European region, therefore all goods are subject to the warranty terms and requirements set by the manufacturers. According to European Union directives, a minimum of 24 months is applied to all goods. warranty period (the exact warranty period is specified for each product).

8. Return and exchange of goods.

8.1. Buyers (users) have the right to withdraw from the contract of purchase and sale of goods without giving a reason, by notifying the Seller in writing within 14 days from the moment of delivery or collection of the goods. The cost of returning the product must be borne by the Buyer.

8.2. In order to return the product(s) based on Clause 8.1 of the Rules, the Buyer may do so within 14 (fourteen) days from the day of delivery of the goods to the Buyer, informing the Seller using the means of communication specified in the contact section, indicating the name of the returned product and the order number.

8.3. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar, suitable products.

8.4. In the event that the Seller does not have goods suitable for replacement, the amount paid is returned to the Buyer.

8.5. If the buyer was sold a product of inappropriate quality. The buyer has the right to:

8.5.1. demand that the product be replaced with a product of the same suitable quality;

8.5.2. reduce the price accordingly;

8.5.3. return the product to the seller and demand a refund of the money paid for the product.

8.6. Goods of inappropriate quality are exchanged or returned at the location specified by the Seller, convenient for the Buyer. The buyer submits a written request and the product to the seller. The request indicates the defects of the product and the buyer has chosen one of the requirements of clause 8.5 of these rules. A document confirming the purchase-sale of goods from this seller is attached to the request.

9. Liability of the Buyer and the Seller.

9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.

9.2. The buyer is responsible for the actions performed using this e-mail. in the store.

9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer's login data, the Seller considers this person to be the Buyer.

9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although he was given such an opportunity.

9.5. If the Seller's email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or the activities carried out there, does not supervise or control those websites and does not represent those companies and individuals.

10. Marketing and Information.

10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.

10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only going forward, i.e. from the moment of their execution.

10.3. When the Buyer agrees to receive direct marketing offers, the Seller sends all messages using the means of communication specified in the Buyer's registration form.

10.4. The Buyer sends all messages and questions to the Seller's e-mail. by phone and e-mail specified in the "Contact" section of the store. email addresses.

10.5. The seller is not responsible if the buyer does not receive the sent informational or confirming messages due to disruptions in the internet connection, e-mail service providers' networks.

11. Final Provisions.

11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.

11.2. Relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.

11.3. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.

11.4. In the event that the Buyer does not agree with the Seller's response to the Buyer's written claim prepared by www.sweater4weather.com , the Buyer (natural person, consumer) can submit his/her request/complaint regarding the goods purchased from the Seller at www.sistiana.lt to the State Consumer Rights Protection Service (Vilniaus g. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, tel. 85 262 67 51, fax (85) 279 1466, on the website www.vvtat.lt (also for the territories of the State Consumer Rights Protection Service departments in the counties) - whether to fill out the application form on the EGS platform https://ec.europa.eu/odr/. with a response to the Buyer's written claim, your request/complaint regarding the goods purchased from the Seller at www.sistiana.lt Buyer (natural person, user ) can be submitted to the State Office for the Protection of Consumer Rights (Vilniaus St. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, tel. 85 262 67 51, fax (85) 279 1466, on the website www.vvtat.lt ( as well as for the territorial units of the State Consumer Rights Protection Service in counties) - or fill out the application form on the EGS platform https://ec.europa.eu/odr/.